RETURN & EXCHANGE

Regina Aquino strives to produce effortless and timeless designs for you to love now and in the years to come. In the case that you are not satisfied with your order, Studio Regina Aquino gladly accepts one time exchanges on full priced items only. Discounted items and custom items (such as special/customized orders) cannot be returned. Please note request for returns must be made within 3 days upon receiving the order.

 

R E T U R N  &  E X C H A N G E  P R O C E S S 

—Kindly email a request of return with the following details at order@studioreginaaquino.com.

Subject: Request - Return & Exchange

Name:

Item Name / Color / Size:

Reason of Return:

Photo of Item:

—Once your return request is accepted, our team will email you instructions on how and where to send back the item.

—All accepted return items must be in its original condition with all tags intact and attached to the garment. The garment must be unworn, undamaged and not laundered.

—In the case the item you wish to redeem is unavailable, our team will issue a credit note instead which you can use for your next purchase.

—All shipping costs for returns are at the expense of the customer and not payable by Studio Regina Aquino. Lost or stolen parcels will not be liable to Studio Regina Aquino.

 

Studio Regina Aquino only allows one time exchanges, no request for refunds will be entertained.